Terms of Service

Overview

This website is operated by Polstus. Throughout the Site, “we”, “us”, and “our” refer to Polstus. By accessing or purchasing from www.polstus.com, you agree to these Terms of Service (“Terms”).

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Any new features or tools that are added to the current store will also be subject to the Terms of Service. It is your responsibility to check this for changes. Your continued use of or access to the website following a post of any change will be deemed as acceptance of those changes.

 

Online Store Terms

By agreeing to these Terms, you confirm you are of legal age in your jurisdiction or have parental consent.

You may not use our products for any illegal or unauthorised purpose.

General Conditions

We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, duplicate, sell, resell, or exploit any portion of the Service or Site without written permission.

Your content (excluding payment information) may be transferred unencrypted; payment data is always encrypted.

Accuracy and Timeliness of Information

We strive for accuracy but cannot guarantee all content is error-free or current. We may modify or update information without notice.

 

Products and Services

Products may be available exclusively online in limited quantities.
Prices, offers, and availability are subject to change without notice.

Color Accuracy:
We make every effort to display product colours accurately, but variations may occur due to screen differences.

Digital Content Disclaimer:
Any digital materials (e.g., guides, trackers, bonuses) are for informational purposes only and do not constitute medical or health advice.

Health & Safety Disclaimer:
All information and recommendations from Polstus — including marketing materials — are for general informational purposes.

Our products are not intended to diagnose, treat, cure, or prevent any disease.
By purchasing or consuming any Polstus product, you acknowledge that you are using it at your own discretion, have assessed its suitability, and consulted a health professional if necessary.

Polstus assumes no responsibility for adverse effects resulting from misuse or reliance on product information in place of professional medical advice.

 

Billing and Account Information

You agree to provide accurate billing, shipping, and contact information. We may limit or cancel orders at our discretion.

For returns or exchanges, please refer to our Returns Policy.

 

Pre-Orders and Refunds

For details on returns, refunds, and exchanges, please refer to our Returns & Refund Policy.

Refunds are issued only for defective, damaged, or undelivered items.

Digital bonuses are non-refundable once delivered.

 

Third-Party Services

We use third-party providers (Shopify, Google, Meta, Klaviyo) to facilitate store operations. We are not liable for their policies or actions — please review their terms and privacy policies before use.

 

User Feedback and Submissions

Any feedback, ideas, or comments you provide may be used by Polstus without restriction or compensation.

We may remove or edit content that violates laws or these Terms.

Personal Information

Your submission of personal data through the Site is governed by our Privacy Policy.

Errors, Inaccuracies, or Omissions

We reserve the right to correct any typographical, pricing, or description errors at any time without notice.

Prohibited Uses

You are prohibited from using the Site or its content to:

• Commit unlawful acts
  
• Solicit others to perform unlawful acts
  
• Violate intellectual property rights
  
• Upload or transmit malicious code
  
• Collect personal information of others
  
• Spam, phish, or scrape
  
• Post obscene or offensive content
  
• Circumvent security features
  

Violation may result in termination of your access.

Disclaimer of Warranties and Limitation of Liability

Our products and services are provided “as is” and “as available.” We make no warranties of any kind regarding performance or results.

To the maximum extent permitted by law, Polstus and its affiliates shall not be liable for any indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold Polstus harmless from any claim or demand arising from your breach of these Terms or violation of any law or rights of a third party.

Severability

If any provision is found unenforceable, the remaining provisions will continue in effect.

Termination

Either party may terminate these Terms at any time.

Obligations incurred before termination survive termination.

 

Governing Law and Dispute Resolution

These Terms are governed by the laws of Australia.
 

Any disputes shall first be addressed directly with our support team before formal proceedings.

Entire Agreement

These Terms and any policies posted on the Site constitute the entire agreement between you and Polstus. Failure to enforce any provision shall not be considered a waiver of our rights.

Changes to Terms

We may update these Terms at any time. Updates take effect immediately upon posting. Continued use of the Site signifies acceptance.

 

Contact Information

Questions about the Terms of Service? Email: hello@polstus.com